Australia: Dating Apps Asked to Improve Safety Standards to Stem Sexual Violence

Mon Sep 18 2023
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SYDNEY: In response to research revealing that three in four Australian users have experienced some form of sexual violence on online dating platforms, the Australian government urged on Monday that the online dating industry improve its safety standards or face regulatory changes.

Communications Minister Michelle Rowland emphasized the need for popular dating companies like Tinder, Bumble, and Hinge to take action by developing a voluntary code of conduct addressing user safety concerns by June 30.

The proposed code of conduct aims to enhance engagement with law enforcement, support at-risk users, improve safety policies and practices, and ensure greater transparency regarding potential harms. Rowland emphasized that if the industry fails to significantly enhance safety standards, the government will intervene with regulatory measures to compel necessary changes. The government aims to strike a balance between promoting innovation and addressing the prevailing harms in the sector.

The government’s call to action stems from research conducted by the Australian Institute of Criminology, published last year, which revealed that three in four users of dating apps or websites experienced some form of sexual violence through these platforms from 2016 to 2021. Despite these concerning statistics, online dating remains the most popular way for Australians to meet new people and form relationships.

Communications Minister Michelle Rowland expressed deep concern regarding the levels of sexual harassment, abusive language, unsolicited sexual images, and violence facilitated by these online platforms. The government’s focus is on fostering a safer environment for users while allowing the industry to continue its innovative growth.

The Australian Information Industry Association, representing the information and communications technology industry in Australia, praised the government’s measured approach to regulation. The association’s Chief Executive, Simon Bush, emphasized the importance of collaborative efforts between the government and the industry to address concerns and attempt resolution before implementing stringent regulations.

While Bumble declined to comment, Tinder and Hinge have not responded to requests for their input on the matter. Kath Albury, an online dating researcher at Melbourne’s Swinburne University of Technology, highlighted potential safety improvements, including a clearer understanding of the response time users can expect after reporting unwanted or threatening contacts. Users often express concerns about inadequate or automated responses during distressing situations, underscoring the necessity for improvements in the reporting process.

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