Makkah Route Initiative Adopts AI to Streamline Hajj

Mon May 20 2024
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RIYADH: The Makkah Route Initiative has adopted an AI (Artificial Intelligence) approach to streamline services for pilgrims arriving from various nations for the Hajj season, the Saudi Press Agency reported on Sunday.

The initiative simplifies the pilgrimage through speedy entry procedures into Saudi Arabia via dedicated lounges at pilgrims’ home country airports using technology and digital solutions.

The program employs advanced digital technology to provide the best services to pilgrims while also ensuring the highest level of comfort throughout their pilgrims.

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Services include the issuing of electronic Hajj visas, completion of passport procedures in specialized lounges at departure airports, biometric data collection, ensuring health requirements are met, and efficient luggage tagging and sorting.

After arrival in Saudi Arabia, pathways are assigned, and partner agencies ensure smooth delivery of pilgrims’ luggage.

Chairman of Pakistan Ulema Council President Hafiz Tahir Ashrafi lauded the program for simplifying procedures for pilgrims.

He said that the program had made the Hajj journey simpler, easier and faster, and thanked the Saudi government and leadership for their commitment to serving pilgrims with the highest technological standards.

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