Islamabad: Ryanair has said it has sued what it called an unruly passenger who caused a “major disruption” on one of its flights from Dublin to Lanzarote.
According to BBC, the airline is seeking £12,500 in damages to cover expenses incurred when the plane had to divert to Porto, Portugal.
The airline announced it had filed proceedings against the passenger.
The passenger’s behaviour on the flight last April was described as “inexcusable” and “completely unacceptable”.
BBC quoted Ryanair spokesperson as saying, “They will continue to take decisive action to combat unruly passenger behaviour on aircraft” to ensure the safety and comfort of all passengers.
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The airline said the passenger’s behaviour forced the flight in question to divert to Porto, where it was delayed overnight and caused 160 passengers to “face unnecessary disruption as well as losing a full day of their holiday”.
We will continue to take decisive action to combat unruly passenger behaviour on aircraft.” – Ryanair spokesperson
The damages sought would cover the cost of overnight accommodation and other expenses for the passengers affected by the diversion.
Clampdown
Announcing what the airline described as a “major clampdown”, a spokesperson on the airline’s website said: “It is unacceptable that passengers – many of whom are heading away with family or friends to enjoy a relaxing summer holiday – are suffering unnecessary disruption and reduced holiday time as a result of one unruly passenger’s behaviour.”
