ISLAMABAD: Serena Hotels and Telenor have signed a Memorandum of Understanding (MOU) to get on a strategic collaboration aimed at enhancing the ‘S TEL’ services within the hospitality sector. This partnership specifically targets the expansion of S TEL services at Faisalabad and Peshawar Serena Hotels.
The signing ceremony witnessed the participation of key representatives from Serena Hotels and Telenor. Imran Hasan, Director of Sales & Marketing at Serena Hotels, and Magnus Muller, Chief Business Officer (CBO) of Telenor, formally signed the MOU.
Serena Hotels and Telenor Collaboration
Serena Hotels and Telenor initiated their collaboration by signing an MOU to launch ‘S TEL’ services in 2019 at the Islamabad Serena Hotel. The objective is to create an environment where guests can effortlessly stay connected with the digital world. The ‘S TEL’ solution provides a complimentary service exclusively for guests, offering free international and local calls, internet access, and hotspot options—all conveniently bundled into a dedicated smartphone available in their rooms.
Upon check-in, guests can access their details on ‘S TEL’ for instant use. The removable smartphone facilitates various services, including ordering meals, scheduling laundry pickup, and serving as a virtual city guide for local attractions.
